For over 20 years, Woodmark Pharmacy has delivered comprehensive, cost-effective pharmacy services to long-term care facilities, senior living communities and other public health organizations in the greater northeastern U.S. Our team of qualified professionals and certified geriatric pharmacists works with your clinical and financial leadership to develop a customized program. Together, we understand your needs, integrate your existing system and provide the latest technologies your staff requires to care for residents and patients safely and efficiently.

 

Our Team

24/7 support from a full team of pharmacy professionals.

At Woodmark Pharmacy, we believe that building long-term partnerships through constant communication is the key to managing medications successfully. That’s why we have a team of highly qualified professionals who are ready to help your facility’s leadership in any way. Pharmacists, registered nurses and certified pharmacy technicians will work together, analyzing your organization’s protocols and current structure to develop a tailored plan with appropriate dispensing, delivery and reporting methods for a seamless transition.

YOUR PERSONAL CLIENT SERVICE MANAGER

Not only does your dedicated client service manager oversee day-to-day procedures, address concerns and answer questions, but they also work to identify solutions to any clinical or financial challenges you may face.

A TEAM OF EXPERIENCED PHARMACISTS AND CLINICIANS.

Woodmark Pharmacy’s certified geriatric pharmacists and technicians are right on site to fill orders quickly and accurately. They also work with consultant pharmacists who provide clinical oversight to contain costs and decrease liability risk. In coordination with your facility’s leadership, our pharmacists and registered nurse can implement a comprehensive clinical education program to reduce errors, improve med pass safety and review proper storage methods.

ON-DEMAND CUSTOMER SUPPORT REPRESENTATIVES.

Should you require immediate support for emergency deliveries, prescription approval or other issues, a fully trained representative is available to speak with you 24 hours a day.

RELIABLE DELIVERY PERSONNEL.

As an extension of our pharmacy team, our trustworthy delivery personnel are dedicated to your success by transporting medications in a professional and timely manner.

Reporting

Comprehensive reporting capabilities.

Woodmark Pharmacy’s extensive reporting and auditing tools can improve the efficiency and profitability of your facility. We tailor our software to integrate with existing technology to help you make better ordering decisions and develop strategies for cost containment and improved quality.
  • Easy-to-use interface with added security measures
  • Flexible structure allows changes when necessary
  • Real-time utilization monitoring to better understand patient populations
  • Customizable view so vital information is always accessible
  • Quarterly business analyses of antipsychotic, pain management and other high-cost prescriptions; trending prior authorizations; and non-formulary utilization to support compliance with local health department directives

Our Systems

Proven systems geared to your success.

Easy Ordering

Managed through our intuitive software, your staff can easily order refills online or over the phone using the facility-specific formulary we create.

Consistent Tracking


Once the order is received and fulfilled by our onsite pharmacists, it is sealed with tamper-proof packaging to ensure safety and security at all times. At any point during delivery, you can confirm its exact position with real-time location services.

Immediate Delivery


Rush delivery is always available for emergency situations. With customer service representatives, pharmacists and delivery personnel working 24/7, rest assured knowing Woodmark Pharmacy is there to fulfill any request immediately.

Medication Dispensing


Instead of a one-size-fits-all solution, Woodmark Pharmacy customizes a remote dispensing system. Whether you require unit-dose distribution or a larger supply, we develop a process that works for your staff with state-of-the-art medication carts.

Specialized Packaging

We utilize barcoding technology for more accurate, efficient medication administration. Each patient and resident is assigned a unique code, which is first scanned by our pharmacists when the order is received, then by your staff when it’s given. Based on your distribution method, medication packages can be further customized to reduce error.

Our Services

Full-service pharmacy solutions.

  • Connecticut
  • Maine
  • Massachusetts
  • New Hampshire
  • New York
  • Rhode Island

Woodmark Pharmacy delivers quality health care services with value-added benefits not provided by most institutional pharmacies to optimize efficiency, cost containment and care while promoting positive outcomes. You can expect:

  • Integrated programs established in conjunction with facility leadership
  • 24/7 access to a full customer service team
  • Emergency delivery always available
  • Detailed auditing and reporting tools
  • Assistance with action plan development
  • Advanced medication tracking and dispsensing technology
  • Integrated ordering and delivery system
  • Customized, tamper-proof packaging
  • Clinical education and mentorship
  • IV, parenteral nutrition and infusion therapy services
  • Medicare Part D solutions
  • Remote pricing of prescription drugs
  • Reclaim packaging on expensive medications

ASSISTED/INDEPENDENT LIVING

We understand your residents require all different levels of care, which means you need a flexible pharmacy solution that can cover such diverse needs. At Woodmark, we tailor every part of the delivery, ordering and tracking process. And for medication administration, we offer a variety of packaging solutions that include vials, blister packs, Medicine-On-Time and Opti-Pak™.*

*Opti-Pak is a trademark product of MTS, an Omnicell company.

SKILLED NURSING

Based on the facility, we can provide a 7-, 14-, or 30-day medication supply with customized packaging, including Pill Vue technology for clear identification. To support your quality assurance programs, our consultants and education teams provide training in proper clinical practices and help target issues such as prescribing trends. With 24/7 customer service and prior authorization support from our pharmacists, rest assured we can get what you need, when you need it.

REHABILITATION

We provide flexible medication solutions, with as little as a seven-day supply for more immediate needs and a variety of packaging options.

LONG-TERM CARE HOSPITALS

To accommodate the diverse needs of your facility and patients, Woodmark provides flexible packaging solutions in a 7-, 14- or 30-day supply. We also enhance your medication management in other ways through ongoing support from our consultants, and regularly scheduled educational programs for your staff.

COMMUNITY/RESIDENTIAL LIVING SITES

Woodmark’s integrated ordering, tracking, delivery and packaging system provides the efficiency your staff requires. Our intuitive software makes it easy to reorder the prescriptions, and our reliable delivery personnel ensure they arrive on time.

BEHAVIORAL CENTERS

When you have many medications to account for, flexible packaging solutions are vital. That’s why Woodmark can fill prescriptions in vials, blister packs, Medicine-On-Time or Opti-Pak™.* Our tracking system also ensures each script is accounted for and kept safe.

*Opti-Pak is a trademark product of MTS, an Omnicell company.

CORRECTIONAL/PENAL CENTERS

When you work with Woodmark, we provide options. Our flexible packaging and supply solutions offer the flexibility you need with such a large, diverse population. You can also expect a consultant pharmacist for further support and intuitive ordering software to make the process easier.

Education

Clinical and non-clinical education.

Our client service team conducts ongoing evaluations of educational needs through bimonthly visits to ensure your staff is up-to-date on the latest protocols. Certified pharmacists and nurses provide on-site, group training that is tailored to your facility’s needs, in addition to quarterly med pass sessions. Or, you can contact us directly to request a session when you need it. Since we’re committed to quality, our education staff also provides in-service support on state and federal regulatory compliance issues and uses audit tools to help your facility reduce F-tags. We’ll even foster new technology initiatives with non-clinical education to facilitate a more seamless transition.

TRAINING SESSION TOPICS:

  • Med pass and general safety
  • Cardiovascular disease
  • Pain management
  • Fall reduction
  • Alzheimer’s and other forms of dementia
  • Specific programs including our ordering system, Framework Link™
  • Narcotic documentation
  • Cardiopulmonary assessments
  • Pain assessment and management
  • IV insertion (peripheral and PICC lines)
  • Total Parenteral Nutrition (TPN)

About Woodmark Pharmacy

Established in 1993, Woodmark Pharmacy is a premier institutional pharmacy with corporate offices in New York, Massachusetts and Connecticut. Woodmark extends its coverage through these states to the entire northeastern U.S., including Rhode Island, New Hampshire, Maine and Connecticut. With a steadfast dedication to customer support, Woodmark prides itself on delivering custom pharmacy programs that integrate the latest technologies and detailed reporting so customers can make strategic business decisions with the help of our clinical, customer service and pharmaceutical teams.

Contact Us

Interested in learning more?

Fill out the form below to connect with us. We’ll show you how working with Woodmark can improve the care your staff provides. For more immediate needs, please email info@woodmarkpharmacy.com or call us at one of our locations:

No matter the issue, no matter the time, our team of dedicated professionals is ready to help you with any concern or emergency.

CAREERS: If you are interested in pursuing a career with Woodmark Pharmacy, Click here.

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Compliance

If you have concerns regarding our company, then we are concerned. Don’t keep it to yourself.

Your comments can be reported to any member of the management team, or contact the Compliance Department:

Compliance Department
(716) 633-3900

To report a patient safety, ethical or business conduct concern in confidence, our independent third-party hotline reporting service is anonymous and available 24 hours a day, 365 days a year.

  • Call our Patient Safety & Compliance Hotline at 1 (855) 663-0144
  • Report your concern using an online form

Website Disclaimer

Any use of this website, or the information contained in the website, is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this website is for educational purposes only; it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment, or with any questions you may have regarding a medical condition.

Privacy Policy

We are committed to the right to privacy for our patients and website visitors. When a person visits our website we may collect and track data from our site’s server. This information helps us improve the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our website provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

Please contact us if you have any questions about our privacy policy or our use of information gathered through our website.

Notice of Privacy Practices

 


CORPORATE OFFICES

1142 Wehrle Drive
Williamsville, NY 14221
Phone: 716.631.3381
Toll Free: 888.711.4884
Fax: 716.631.3097

 

69 Hickory Drive – Suite 1
Waltham, MA 02451
Phone: 781.373.9199
Toll Free: 855.437.5553
Fax: 781.609.2484

 

41 Northwest Drive
Plainville, CT 06062
Phone: 860.846.6369
Toll Free: 888.204.1336
Fax: 860-846-0528